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One page Links dont work - by Brockway - on WordPress WooCommerce support

This topic has 28 replies, 4 voices, and was last updated 10 years, 3 months ago ago by Eva Kemp

Brockway

Participant

July 22, 2015 at 10:37

Hi there, i read your documentation about the One Page menu and how to setup it.
Unfortunatly i apply step by step your solution and it dont work, can you tell me what i may have done wrong ?

Regards.

Please, contact administrator
for this information.

#76390 Copied

27 Answers

Eva Kemp

Participant

July 22, 2015 at 12:59

Hello,

Your forgot to set “Custom navigation for this page” in the page editor. I’ve set it and now one page menu is working fine. Please clear browser cache and check.

Regards,
Eva Kemp.

#76443 Copied

Brockway

Participant

July 22, 2015 at 13:40

Hi there, thanks for the fix, last time i try i set the “Custom navigation right”, i think i confuse this way because in the sceenshots of the documentation the “Custom navigation for this page” is at the place of “Custom navigation right”.

it’s maybe worth updating the screen ?

Regards,
Eric.

Edit: i have another report to make while the link “Nos Trails” is working fine, the link “Nos Services” is scrolling too far, so it cut a part of the content, i think it need fixing.

#76469 Copied

Eva Kemp

Participant

July 22, 2015 at 15:47

Hello,

I checked your site in Chrome browser and anchor link worked fine.
What browser are you checking in?

Regards,
Eva Kemp.

#76519 Copied

Brockway

Participant

July 22, 2015 at 17:14

Chrome !

Fail…

Please check better, because for me it’s clearly scrooling too much.

here how it look : https://www.dropbox.com/s/9ah2xn6oxb7dig7/Capture%20d%27%C3%A9cran%202015-07-22%2018.13.19.png?dl=0
And how it should look : https://www.dropbox.com/s/98josx75imddyui/Capture%20d%27%C3%A9cran%202015-07-22%2018.13.22.png?dl=0

regards.

#76547 Copied

Brockway

Participant

July 22, 2015 at 20:11

Also it is possible for the scrooling to work with buttons ?

Regards.

#76574 Copied

Brockway

Participant

July 23, 2015 at 12:50

Hello here 🙂

Did anyone is taking care of my problem ?

Cheers.

#76695 Copied

Brockway

Participant

July 24, 2015 at 11:18

I test it on severals brownsers and got the same issue on all of them.

Can someone help me ?

Regards.

#76864 Copied

Brockway

Participant

July 25, 2015 at 21:48

Hi, i add another link and had the same bug it’s about 1/3 links that work correctly, and it seem that your support just like to keep me talking, but dont care about answer me about this problem…

Regards…

#77011 Copied

Eva Kemp

Participant

July 26, 2015 at 09:00

Hello,

We’re sorry for a delay.
We’re investigating this issue. Once there is a result we’ll let you know.

Thank you.

Regards,
Eva Kemp.

#77048 Copied

Brockway

Participant

July 26, 2015 at 10:36

Hi, i hope so.

Also can i have a solution to my request too ?
I try to make a button that scrool the page like the links in the menu, it is possible ?

Cheers.

#77057 Copied

Eva Kemp

Participant

July 27, 2015 at 10:03

Hello,

There is no such option for button. Sorry.
I’ve added padding values for anchor elements. Please clear browser cache and check one page menu now.

Regards,
Eva Kemp.

#77147 Copied

Brockway

Participant

July 27, 2015 at 13:54

Hi Eva, the fact is, there is somewhere a bug in you script that make the scrooling go too much further than it should be, and you “trick” is killing the design by adding lot of blanck space, it’s a quick and very poor solution.

I dont caution that at all…

So please fix the bug, because i will not remain with those paddings.

Regards.

#77223 Copied

Brockway

Participant

July 28, 2015 at 09:50

Also about the button doing action, it’s bzcause i have a button in my slider, and i would like this button to make the page scrool or call a specific action on the page.

Dont seem too difficult but i cant make it, dont know why.

#77399 Copied

Eva Kemp

Participant

July 28, 2015 at 12:34

Hello,

If you want to add an anchor to button in Revolution Slider you have to create a slide in the slider settings and add a layer to that slide. In the “text/html” section of the layer you can enter this code and modify it accordingly:
<a href="example.com/#your-anchor" target="_self" rel="nofollow">Button Text</a>
For example:
https://docs.google.com/file/d/0B9j6FQo4cSQFZEgtdDh3MEowbUU/edit?pli=1

Regards,
Eva Kemp.

#77444 Copied

Brockway

Participant

July 29, 2015 at 00:06

I try it, but it’s not working, so i delete the button.

Can you get me a working example on the first slide, it’s will be nice.

Cheers.

#77553 Copied

Jack Richardson

Support staff

July 29, 2015 at 10:04

Hello,

In this case you need set id for your element, for example http://storage4.static.itmages.com/i/15/0729/h_1438160449_4656033_335397218c.png and create a layer in your slide:
http://storage1.static.itmages.com/i/15/0729/h_1438160652_4339114_9f5c54830d.png

I’ve added this link for you as an example. Please check it in your first slide.

Best regards,
Jack Richardson.

#77619 Copied

Brockway

Participant

July 29, 2015 at 16:35

Indeed it work, and did try the same thing, but once i put it in a button (with the code than come with demo), it was not working then.

Cheers.

#77720 Copied

Jack Richardson

Support staff

July 29, 2015 at 18:51

Hello,

Please clarify what code you’re using that comes with the demo.
Show us screenshots what you’re doing for better understanding.

Best regards,
Jack Richardson.

#77745 Copied

Brockway

Participant

July 30, 2015 at 14:07

I try this code in a button and it was not working, do you have an exemple with a “Royal” syled button ?

#77893 Copied

Jack Richardson

Support staff

July 30, 2015 at 15:38

Hello,

As I see you didn’t include a link with your id:
<a class="btn active filled medium" href="#" ><strong>CONTACTEZ-NOUS</strong></a>
edit this code href="#" and replace # with your link and id that you created for a block in Visual Composer editor as shown in this screenshot:
http://storage1.static.itmages.com/i/15/0729/h_1438160652_4339114_9f5c54830d.png

Best regards,
Jack Richardson.

#77903 Copied

Brockway

Participant

July 30, 2015 at 18:10

Ok thanks.

BTW, i still have the bug about the navigation in the menu, that make the scrooling go too far…

Anyone on that ?

#77917 Copied

fredetco

Participant

September 8, 2015 at 15:03

I have the same problem and this is the code of the button :

<a style="margin-top:25px;" class="vc_general vc_btn3 vc_btn3-size-lg vc_btn3-shape-square vc_btn3-style-flat vc_btn3-icon-left vc_btn3-color-primary" href="http://harsco2.fredand.co/#download" target="_self" rel="nofollow"><i class="vc_btn3-icon fa fa-eyedropper"></i> Start using our product</a>

The link is copied from a button in navigation that works just fine, but the button isn’t working.

#85403 Copied

Eva Kemp

Participant

September 8, 2015 at 15:18

Hello @fredetco,

Please provide us with a page link where you have issues and give us access to wp-admin panel.

Regards,
Eva Kemp.

#85410 Copied

fredetco

Participant

September 8, 2015 at 15:54

See all the info in private content

Please, contact administrator
for this information.

#85428 Copied

Eva Kemp

Participant

September 8, 2015 at 17:23

Hello @fredetco,

I’ve changed text id from “downloads” to “download”, as you set such anchor:
http://storage3.static.itmages.com/i/15/0908/h_1441729224_5837083_19ea3cf616.png

Clear browser cache and check button now.

Regards,
Eva Kemp.

#85449 Copied

fredetco

Participant

September 8, 2015 at 17:41

This is amazing, thank you

Can you give me a short explanation on what I did wrong ? Was it just renaming this ?

#85459 Copied

Eva Kemp

Participant

September 8, 2015 at 18:24

Hello @fredetco,

The reason the button didn’t work was incorrect id, set for the text element. I changed it to the correct id and now it’s working properly.

Regards,
Eva Kemp.

#85480 Copied
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