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One Button on home screen not working properly

This topic has 4 replies, 2 voices, and was last updated 11 months ago ago by Tony Rodriguez

Baisley

Participant

May 30, 2023 at 02:44

When I click on one of the buttons on the home screen, it does not function properly. Nothing occurs.
https://we.tl/t-M4TRJdylRg

Please, contact administrator
for this information.

#358028 Copied Theme version: 9.1.4

3 Answers

Tony Rodriguez

Support staff

May 30, 2023 at 05:18

Hello, Baisley,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We are pleased to inform you that your issue has been resolved. To ensure the changes take effect, please clear your browser cache and revisit your site. We have toggled OFF XStore Ajaxify lazy load under the Elementor banner element, which has resolved your issue.

For your reference, please see the link under private content area.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#358030 Copied

Baisley

Participant

May 31, 2023 at 16:03

the problem is still there. please check it again.

#358317 Copied

Tony Rodriguez

Support staff

June 1, 2023 at 05:48

Hello Baisley,

We apologize for the inconvenience. We have noticed that you have turned the Ajaxify LazyLoad back on for the section we had previously recommended to turn off. We have now turned it off again and this should have resolved the issue.

Please clear your cache and check your site again. To ensure the button works properly, please do not turn the Ajaxify LazyLoad back on for that element.

The video for reference can be found here: https://www.veed.io/view/49852a94-0b8c-4ec9-9efc-bc33507a9cf1?sharingWidget=true&panel=share

Best Regards,
8Theme’s Team

#358338 Copied
Tagged: button, home screen, not working, templates, woocommerce, wordpress
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