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On product setting backorder option does not work

This topic has 6 replies, 2 voices, and was last updated 8 minutes ago ago by Jack Richardson

Kulimary

Participant

June 16, 2025 at 11:44

Issue: When i set a product to back-order it has no effect at all. I have custome php. code line that allows me to have another “2nd stock” visible on ech product and i dont know if its interfering with it backorder setting or not. ( Im attaching the code)

Also my setting of product backend and frontend

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5 Answers

Jack Richardson

Support staff

June 16, 2025 at 13:18

Hello @Kulimary

Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance – Themes).
If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

Kind regards, Jack Richardson
The 8theme’s team

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Kulimary

Participant

June 18, 2025 at 10:42

I did what you suggested and it works on plain theme

Mean time i managed to tweak function.php code on chilld theme and the backorder works on product page but it doesnt show on catalog page.

Is there a theme option I need to enable for the add to cart button show on catalog page for out of stock products?

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Jack Richardson

Support staff

June 18, 2025 at 11:48

Dear @Kulimary,

Thank you for reaching out.

In order to assist you with your inquiry, we kindly ask that you provide us with access to your site. This will allow us to review the modifications you have implemented and offer appropriate suggestions to display the desired information on the Shop page.

Best regards,
Jack Richardson
The 8Theme Team

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Kulimary

Participant

June 18, 2025 at 12:40

OKey Im sending you the credentials

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Jack Richardson

Support staff

June 18, 2025 at 13:21

Dear @Kulimary,

We hope this message finds you well.

We have reviewed your inquiry and would like to inform you that the custom stock2 details are visible in the product catalog, as shown in the following screenshot: https://prnt.sc/GJraCVnbwl9Y. Additionally, the “Add to Cart” button is displayed below the product.

If you still require assistance or if there is anything specific you would like us to clarify, please do not hesitate to let us know. We are here to help.

Best regards,
Jack Richardson
The 8Theme Team

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