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  Eslyn Dsouza

  Participant

  March 12, 2026 at 21:43

  Hi Team, when I click Add to Cart on a single product on my site, the entire screen fades while the Add to Cart pop-up appears, and when I click any of the three buttons, it takes me back to the product page. I am not sure what triggered this off, but it was working fine a few days back.

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  1 Answer
  

  Andrew Mitchell

  Support staff

  March 13, 2026 at 09:31

  Hello, Eslyn Dsouza,

  As we have noticed, when adding a product to the cart, a popup from a third-party plugin (mfp-zoom-out) appears and overlaps the popup from our theme. Unfortunately, we are unable to identify which plugin is causing this issue. Therefore, we recommend disabling third-party plugins and checking whether the problem persists. However, if you still wish to use that plugin, we can provide you with custom CSS that will remove it from the product page.

  .single-product .mfp-zoom-out.mfp-ready.mfp-bg{
  	 opacity: 0!important;
  }

  Best regards,
  8Theme Team

  #467221 Copied
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