On checkout duplicating view of details fields when click on field fonts became normal

This topic has 2 replies, 2 voices, and was last updated 6 months ago ago by Rose Tyler

  • Avatar: Focu5
    Focu5
    Participant
    December 22, 2023 at 06:13

    hello, on checkout duplicating view of details fields when click on field fonts became normal, also when scroll down flicering credit cards details field. i had attached image

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 22, 2023 at 11:40

    Hello, Focu5,

    We appreciate you reaching out to us and for your continued use of XStore.

    We have encountered a critical error while attempting to edit the Checkout page via Elementor. Upon reviewing the WooCommerce > Status > Logs, it has been determined that the error originates from the smart-offers plugin. Temporarily disabling this plugin allows for successful page editing.

    Additionally, we have implemented custom CSS code to address the font styling for advanced labels. You can review the changes here: https://prnt.sc/g-Sgz8VOh2RG > https://prnt.sc/gtrMXrzC8HpM

    Regarding the issue highlighted in this screenshot – https://prnt.sc/sDMN3We12srz , we kindly request that you conduct the following tests:
    1. Activate the default WooCommerce theme, Storefront, and observe the display.
    2. Deactivate all third-party plugins and note any changes in the display.

    Please inform us of the outcomes of these tests at your earliest convenience.

    We value your cooperation and look forward to resolving these matters promptly.

    Kind Regards,
    8theme team

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