On category pages top banner static block images not showing

This topic has 6 replies, 4 voices, and was last updated 1 years ago ago by Andrew Mitchell

  • Avatar: khurram virk
    khurram virk
    Participant
    November 21, 2024 at 16:55

    dear sir

    good day to you!

    hope you are in good health, on all category pages top banner static block images not showing whereas static block images are ok please check below links

    screenshot
    https://snipboard.io/RbBmh2.jpg

    https://safeandsecureksa.com/staticblocks/shackles-2/
    https://safeandsecureksa.com/product-category/shackles/heavy-duty-lifting-shackles/

    thank you

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2024 at 05:55

    Hello, @khurram virk,

    Thank you for contacting us and for using XStore.

    Thank you for reaching out to us with your concern. We understand that you are experiencing an issue with mixed content errors.

    The error message you are seeing indicates that your website is trying to load a script over HTTP while your main site is loaded over HTTPS. This can prevent the script from loading properly due to security policies in modern browsers that require all content on an HTTPS site to be loaded over HTTPS to ensure the security of the data.

    To resolve this issue, please ensure that all external scripts and resources linked within your website are loaded over HTTPS. You can do this by updating the URLs from ‘http’ to ‘https’ in your site’s code or settings where these resources are referenced.

    This situation is independent of our theme, and you need to contact your hosting provider to get help with this.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: khurram virk
    khurram virk
    Participant
    November 22, 2024 at 10:33

    dear sir

    good day to you!

    it was coming ok almost 2 days back, i have updated xstore core and theme. staging link 2 days back made check please here is showing ok
    https://staging.safeandsecureksa.com/product-category/shackles/heavy-duty-lifting-shackles/

    please guide whereas here it is showing https link of image
    https://safeandsecureksa.com/wp-content/uploads/2023/10/SHACKLE-BANNERS-1024×256.jpg.avif

    thank you

    Avatar: khurram virk
    khurram virk
    Participant
    November 22, 2024 at 11:37

    dear sir

    fyi, i think ssl is provided by firewall….it is disabled at the moment that can/may be reason of mixed content?

    it is requested to you…at the moment cache, firewall etc is disabled.

    please check thoroughly the performance and guide and help to improve the store.

    thank you

    Avatar: Justin
    Luca Rossi
    Support staff
    November 22, 2024 at 16:21

    Dear @Khurram Virk,

    We hope this message finds you well.

    We would like to inform you that the issue you encountered is not related to the theme or plugin being used on your website.

    Your website is configured to run over HTTPS; however, if source files are being loaded over HTTP, it can result in errors. To address this, we have edited your static block and updated the URLs from HTTP to HTTPS. As a result, the image is now loading correctly. You can view the updated image here: [Screenshot](https://prnt.sc/_45f7o-d4naZ).

    Additionally, we kindly request you to review the product category page to ensure everything is functioning as expected: [Product Category Page](https://safeandsecureksa.com/product-category/shackles/heavy-duty-lifting-shackles/).

    Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 22, 2024 at 18:56

    Dear khurram virk,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘on category pages top banner static block images not showing’' has been successfully resolved, and the topic is now closed for further responses

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