• 

  Abhinandan

  Participant

  July 18, 2025 at 16:57

  Dear Support,

  Do there are some limitation in securing or saving order details as i am unable to see old orders before 29 april.

  see screenshot.

  Files is visible for topic creator and
  support staff only.

  #450234 Copied
  2 Answers
  

  Alex Carter

  Support staff

  July 19, 2025 at 07:18

  Hello,

  Thank you for reaching out to us.

  Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).
  If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

  Warm Regards,
  The 8Theme Team

  #450257 Copied
  

  Abhinandan

  Participant

  August 19, 2025 at 09:48

  Thanks for the support! My topic “OLD ORDERS ARE NOTE SHOWING IN ORDER SECTION” has been successfully resolved.

  #452974 Copied
• Viewing 3 results - 1 through 3 (of 3 total)