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Old Domain changed, is gonna be a problem for the license?

This topic has 4 replies, 3 voices, and was last updated 3 weeks, 3 days ago ago by Tony Rodriguez

emirpatch

Participant

September 24, 2025 at 17:48

Hi, I changed my domain and opened up a new wordpress site because my old one was broken. can you is there anyway this gonna be a problem for me? because When I check my license from 8theme.com, it says my license connected to my old domain but I still can access from my new domain and when I check the xstore plugin, my activation key is already activated (I imported the old files from my old wordpress account)

Please, contact administrator
for this information.

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3 Answers

Alex Carter

Support staff

September 25, 2025 at 06:49

Hello,

Thank you for reaching out to us.

Please follow this article https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/ and deactivate the old domain registration via your account on our site. Then go to your new site and re-activate the theme: XStore > Welcome panel. After that, the information on https://www.8theme.com/account-user/?user_id=36865 will be updated.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

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emirpatch

Participant

November 11, 2025 at 09:41

Thanks for the support! My topic “Old Domain changed, is gonna be a problem for the license?” has been successfully resolved.

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Tony Rodriguez

Support staff

November 11, 2025 at 09:41

Dear emirpatch,

Thanks for being part of our WordPress & WooCommerce community!

We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

Leave Feedback →
(takes less than a minute)

Together, we’re shaping a better WooCommerce experience for everyone.

Topic closed.
The 8Theme Team

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Old Domain changed, is gonna be a problem for the license?

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