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Off canvas filter not showing when i use mobile

This topic has 3 replies, 3 voices, and was last updated 3 months, 3 weeks ago ago by Andrew Mitchell

iddy

Participant

January 15, 2024 at 00:58

Hello,
Initially the off canvas filter was showing in place of the sidebar, but now the sidebar is at the bottom of the the shop page on mobile and I would like it to be off canvas. Please could someone check what the issue is?

Please, contact administrator
for this information.

#379893 Copied Theme version: 9.2.5 WooCommerce version: 8.4.0

2 Answers

Tony Rodriguez

Support staff

January 15, 2024 at 06:38

Hello, @iddy,

Thank you so much for purchasing our theme and contacting our support center.

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly request that you revisit your site after clearing your browser’s cache to observe the changes that have been implemented.

Our team has made the following updates to the XStore builders:

1. Product Archive Builder has been edited.
2. The sidebar filter for mobile devices has been configured to be hidden.
3. An off-canvas sidebar widget has been incorporated and updated accordingly.

For your convenience, we have provided a visual reference of the updates. Please view the image at the following link: https://imgur.com/2URaRiI and https://imgur.com/taGXBy1

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team.

#379897 Copied

Andrew Mitchell

Support staff

January 15, 2024 at 09:10

Dear iddy,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#379908 Copied
Tagged: mobile view filter error, mobile woocommerce themes, off-canvas filter issue, responsive filter problem, woocommerce theme solutions, wordpress woocommerce fix
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Off canvas filter not showing when i use mobile

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