Notify when available design broken how to fix it?

This topic has 7 replies, 4 voices, and was last updated 2 weeks, 4 days ago ago by Andrew Mitchell

  • Avatar: sefat
    sefat
    Participant
    January 17, 2025 at 20:06

    Notify when the available design is broken in the grid view and not showing on the product detail page.

    IT should show in the add to cart button when there is stock.

    Files is visible for topic creator and
    support staff only.
    6 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 18, 2025 at 12:08

    Hello, @sefat,

    Thank you for reaching out to us with your concern.

    We kindly request further clarification regarding your inquiry, as it is currently a bit unclear. To assist you more effectively, could you please provide a detailed description of your request, including your specific goals or desired outcome? Additionally, we would appreciate it if you could share your website’s WordPress admin access in the private content area so that we can review the issue and provide the necessary support.

    For better understanding, it would also be helpful if you could include screenshots with relevant markings and the URL of the specific page in question.

    Regarding the “Notify When Available” feature, please note that it is a sales booster feature. You can find more details about it in our documentation here: https://www.8theme.com/documentation/xstore/xstore-features/waitlist-feature/

    If you wish to display this feature on the single product page, you will need to edit the Single Product Page layout using the XStore Builder. To do so:
    1. Navigate to the Single Product Builder via Elementor.
    2. Edit the Single Product Template with Elementor.
    3. Add the Waitlist widget to the template.
    4. Update the template.

    Please note that the Waitlist widget will only appear for products that are out of stock.

    Should you have any further questions or require additional assistance, please do not hesitate to let us know.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: sefat
    sefat
    Participant
    January 18, 2025 at 16:06

    Hi,

    I have attached the screenshots for your better understanding and also shared the login of my WP access in private

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    January 20, 2025 at 13:52

    Dear @Sefat,

    We hope this message finds you well.

    It seems there might be a cache-related issue. Here is how it appears on our end: (https://tinyurl.com/27h3yoqe). Could you kindly purge all the caches and check again?

    Additionally, regarding the single product page, we have re-added the Waitlist button element below the “Add to Cart” form: (https://tinyurl.com/22t9ouzc). Could you please confirm if it was removed from the single product builder?

    Thank you for your attention to this matter. Please let us know if you need further assistance.

    Best regards,
    The 8Theme Team

    Avatar: sefat
    sefat
    Participant
    January 20, 2025 at 13:58

    Hi,
    What you can see is the same showing for me also. But the attachment I have added in my previous email that is how I want to show the design. Can you fix it?

    Avatar: Justin
    Luca Rossi
    Support staff
    January 20, 2025 at 14:30

    Hi @sefat,

    Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

    
    .etheme-product-grid-item.outofstock a.button.etheme-product-grid-button {
        width: 100%;
        margin-top: 10px;
    }
    

    Kind regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 21, 2025 at 20:57

    Dear sefat,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

  • Viewing 7 results - 1 through 7 (of 7 total)

The issue related to '‘Notify when available design broken how to fix it?’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.