I ran into two more problems.
– I made a template for the emails that are sent, but the shop still sends in the old demo format and not in my designed template. I used the xstore email builder
– my demo theme uses the DOSIS font for the titles, which I have changed several times, but it absolutely always reappears after a while.
admin details are in hidden content:Theme version: 9.0.4
1/ Could you, please record a video of the problem?
2/ We suggest that you go to the Theme Options > Speed Optimization > Menu Cache, Static Blocks Cache, Remove Query Strings From Theme Static Resources and set them to Off.
Check Elementor global fonts – https://elementor.com/help/how-do-i-use-global-fonts-and-colors/ and settings of elements, for example – https://prnt.sc/pPqQQzvfNu34
for the wrong e-mail that are send out:
– picture 1: What email template is set
– picture 2: what customer gets
Thank you for the reply.
Please compare the next: https://prnt.sc/DnVD05gcdPz2 – on your site, and on our test site with clean installation – https://prnt.sc/HKWGUI96zZRJ , so please set types for templates – https://prnt.sc/o8iJdVo-1jdx , and edit the content of both.
I have already tried to change the rules for when the email is sent, but it keeps sending the wrong one. It is only workinf right when I test send directly from editor.
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