i used xstore before updating, now i purchase mega electronic themes but its not showing new themes my wordpress , i cleared browser and wordpress cache also still not solving . i checked wordpress updates also . please solved my problem…
This topic has 4 replies, 2 voices, and was last updated 8 months, 2 weeks ago ago by Andrew Mitchell
i used xstore before updating, now i purchase mega electronic themes but its not showing new themes my wordpress , i cleared browser and wordpress cache also still not solving . i checked wordpress updates also . please solved my problem…
Hello, Ali,
I hope this message finds you well. We would like to clarify whether you are currently using the XStore theme and experiencing issues accessing the demo data located at Dashboard -> XStore Control Panel -> Import Demos. If this is the case, please provide us with administrative and FTP access so that we can investigate this matter further.
Should you be using a third-party theme, we kindly advise you to contact the support team associated with that theme for assistance.
Thank you for your cooperation.
Best Regards,
8Theme’s Team
Thanks for your reply, how I contact your support team associate, please next what I do solve that issue?
We would like to proceed methodically in addressing your concerns. Could you please provide us with access to the WordPress admin panel and the FTP credentials? This will enable us to investigate and determine the root cause of the issue.
Please note that such data must be written in the Private content area section
Thank you for your cooperation.
Best Regards,
8Theme’s Team
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