I am facing an issue that when I try to add new brand i couldn’t find that in my sidebar list unless I delete any old new then i found in the list.
Please look at the attahed screenshot
Thanks in advance
Make sure that your new brands are not empty.
Provide temporary wp-admin access and title of the new brand which isn’t shown in the sidebar.
Please find the attached credentials and screenshot
Have you tried to disable all 3rd-party plugins and clear cache?
Hey, any luck? are you trying something on my site?
It seems that widget does not show empty brands. All the other are on the list. Provide us with FTP access to your site to check the problem in more detail.
Please find the ftp details
We have tried to add brand and product to this brand and it appeared without deleting any other brand. only empty brands are missing as I can see.
No that’s not the case, Look i’ve added another brand and added 10 products to that brand and still its’ not coming in my list.
Please find the attached screenshot and link
Makes sense? As I am not able to see the new Brand which I’ve added with Products.
Looks like some kind of the WooCommerce cache. We are investigating the issue. I’ll inform you once we find a solution.
I hope you are all doing great. It’s been more than 2 days and i didn’t get answer/response from your side. Could you please fix this thing which I’ve mentioned, It seems its a bug on your development.
Sorry for the delay but we need more time. Please be patient. Thanks in advance.
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