Not able to view products when trying to add them to a bundle or to create a box

This topic has 4 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Rose Tyler

  • Avatar: abdigitalro
    abdigitalro
    Participant
    November 11, 2021 at 19:47

    I am not able to browse products to create associated products or create a custom box of products. This is the same since beginning of the website.
    Can someone, please check why is this happening?
    Thank you

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2021 at 10:04

    Hello,

    Do you use an additional plugin for this? Have you tried to contact the support of the plugin?
    Do you have the same situation when a default theme, like Storefront, is activated on your site?

    Regards

    Avatar: abdigitalro
    abdigitalro
    Participant
    November 15, 2021 at 20:39

    Unfortunately something is broken because even with storefront it seems that bundle is not working. I haven’t figure out why.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2021 at 09:42

    Hello,

    In case the problem is independent of the theme, we can’t help, unfortunately. What plugin do you use there? Contact authors of that plugin.

    Regards

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