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Not able to update pluggins or install anything

This topic has 3 replies, 2 voices, and was last updated 4 months, 2 weeks ago ago by Tony Rodriguez

Miguel Angel Huerta Gutiérrez

Participant

December 21, 2023 at 06:36

Hi!

I have been trying to install the theme (i have used in at least 5 projects) but this time, i am not being able to do it. The buttin is simply not working.

I had a similar error with other site after an update.

Could you take a look? thanks

Please, contact administrator
for this information.

#377303 Copied Theme version: 9.2.5

2 Answers

Miguel Angel Huerta Gutiérrez

Participant

December 21, 2023 at 08:05

I mean: If you go to X-Store Plugins, and try to install any of the plugins, is just not working. I having same issues in other site after the last update.

#377310 Copied

Tony Rodriguez

Support staff

December 21, 2023 at 09:04

Hello, @Miguel Angel Huerta Gutiérrez,

Thank you so much for purchasing our theme and contacting our support center.

Upon thorough review of your website, we are pleased to inform you that we have not detected any issues. We have successfully installed the required plugin on your site by navigating to the XStore dashboard and accessing the Plugin Installer. For your convenience, we have attached an image to serve as a reference. https://ibb.co/0hDMxB5 , https://ibb.co/KD49LrS and https://ibb.co/0KPdxYg

We kindly ask that you clear your browser’s cache and verify the changes on your end.

Additionally, please read our theme documentation: https://xstore.helpscoutdocs.com/article/37-plugins-update

Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#377317 Copied
Tagged: installation problems wordpress, troubleshooting woocommerce installation, update plugin issues, woocommerce plugin update, woocommerce wordpress templates, wordpress template fixes
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