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Not able to update - by Abhijeet - on WordPress WooCommerce support

This topic has 14 replies, 2 voices, and was last updated 4 years, 5 months ago ago by Olga Barlow

Abhijeet

Participant

July 16, 2021 at 11:17

Hello,

I am not able to update Quform. Kindly update.

Regards
Abhijeet

Please, contact administrator
for this information.

#294372 Copied Theme version: 8

13 Answers

Olga Barlow

Participant

July 16, 2021 at 15:44

Hello,

Deactivate plugin, remove. Install updated version again from XStore > Plugin Installer.

Regards

#294448 Copied

Abhijeet

Participant

July 17, 2021 at 06:20

Hello,

After updating theme some error is showing https://prnt.sc/1c2144f. Kindly help.

Regards
Abhijeet

Please contact administrator
for this information.

#294578 Copied

Olga Barlow

Participant

July 17, 2021 at 12:52

Hello,

Could you, please, provide us with link to page where you have this error?

Regards

#294602 Copied

Abhijeet

Participant

July 17, 2021 at 13:53

Refer private

Please contact administrator
for this information.

#294611 Copied

Abhijeet

Participant

July 19, 2021 at 08:31

Not replying ??

#294734 Copied

Olga Barlow

Participant

July 19, 2021 at 17:25

Hello,

Take our apologies for the delay in answering, we have a lot of requests these days.
Your issue was passed to developers. I’ll inform you once they fix the problem with the coming soon mode.

Regards

#294843 Copied

Abhijeet

Participant

July 20, 2021 at 03:17

Hey Olga,

Can you tell your developer to add animation (https://www.loom.com/share/ef0b1ed5021c442693172baa0ad3493d)in all department menu.

Regards
Abhijeet

#294919 Copied

Abhijeet

Participant

July 20, 2021 at 03:21

Hey Olga,

Again same error caused kindly tell your develop to fix this issue.

When I hover CARDIOLOGY (All Departments menu) it showing mega menu properly. When I click show more and then click CARDILOGY the mega menu showing down. I am adding video regarding this issue please see to it.
Video – https://www.loom.com/share/070f93a5287641259b9d90174735b87f

Regards
Abhijeet

#294920 Copied

Olga Barlow

Participant

July 20, 2021 at 15:40

Hello,

Fatal error fixed.

Can you tell your developer to add animation (https://www.loom.com/share/ef0b1ed5021c442693172baa0ad3493d)in all department menu.

We don’t have such option in our theme. You may play with the custom CSS to add that animation if you have CSS skills.

Again same error caused kindly tell your develop to fix this issue.

I don’t see Show more link in your menu.

Regards

#295018 Copied

Abhijeet

Participant

July 20, 2021 at 17:23

Hey Olga,

Thank you for fixing fatal error issue I appreciate☺

We don’t have such option in our theme. You may play with the custom CSS to add that animation if you have CSS skills.

Previously you have done the animation in all department menu but due to theme issue caused the animation was removed. You can refer this ticket also that you have put he animation (https://www.8theme.com/topic/all-departments-menu-2/#post-287854)

Regards
Abhijeet

#295046 Copied
Olga Barlow

Participant

July 21, 2021 at 10:54
Hello,

We have added the below custom to your Custom CSS

.template-content .secondary-menu-wrapper .menu { display: block; visibility: hidden; opacity: 0; -webkit-transform: scale3d(1,0,1); transform: scale3d(1,0,1); -webkit-transform-origin: 0 0; -ms-transform-origin: 0 0; transform-origin: 0 0; transition: all 500ms ease 0s; animation: none; } .et-secondary-shown .template-content .secondary-menu-wrapper .menu, .et-secondary-visibility-opened .template-content .secondary-menu-wrapper .menu, .et-secondary-visibility-on_hover .template-content .secondary-menu-wrapper:hover .menu, .et-secondary-visibility-opened.et-secondary-on-home .template-content .secondary-menu-wrapper:hover .menu, .et-secondary-visibility-opened.et-secondary-on-home.home .template-content .secondary-menu-wrapper .menu { visibility: visible; opacity: 1; -webkit-transform: scale3d(1,1,1); transform: scale3d(1,1,1); animation: none; }

Check now.

Regards
#295139 Copied
Abhijeet

Participant

July 21, 2021 at 11:36

Hello,

Thank you so much Olga.

Regards
Abhijeet

#295158 Copied

Olga Barlow

Participant

July 21, 2021 at 15:07

You are welcome.

Regards

#295234 Copied
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