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Not able to find Variable Product option in Fresh Installation

This topic has 4 replies, 2 voices, and was last updated 7 months, 1 weeks ago ago by Rose Tyler

CK

Participant

October 5, 2023 at 08:29

Not able to find Variable Product option in Fresh Installation while adding new product, Also while adding new product only limited options are coming.
Kindly suggest how to fix this.

Please, contact administrator
for this information.

#369427 Copied Theme version: 9.1.14

3 Answers

Rose Tyler

Support staff

October 5, 2023 at 08:49

Hello,

1/ Please check how it works when the default WooCommerce theme – Storefront is activated (Appearance > Themes).
The situation on your site may be independent of our theme, so we ask you to do this test.

It can be caused by a plugin, custom code or something else.

2/ We do not recommend activating the Kirki plugin together with our Core plugin.

Kind Regards,
8theme team

#369432 Copied

CK

Participant

October 5, 2023 at 09:28

We are using standard XStore Theme installation and have not installed any additional plugin yet. Also haven’t added any custom code till date.

We have not activated or installed the Kirki plugin. Kindly check on our website and advice.

Credentials have already shared on private area.

#369436 Copied

Rose Tyler

Support staff

October 5, 2023 at 09:44

Hello,

“have not installed any additional plugin yet” – these 5 plugins do not come bundled with our theme https://prnt.sc/FW6DSn8IRAKc
We’ve activated the Storefront theme on your site and the product editor looks the same – https://prnt.sc/h3JpnbCgfaA2 > https://prnt.sc/fcOPQUFYHKYX It means that your question should be addressed to the WooCommerce support team – https://wordpress.org/support/plugin/woocommerce/ , because it is independent of our theme.
We are able to help with questions that are strictly related to our theme only.

Kind Regards,
8theme team

#369437 Copied
Tagged: customize woocommerce themes, fresh installation issues, troubleshooting woocommerce, variable product option, wordpress ecommerce solutions, wordpress online store setup, wordpress woocommerce themes
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