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Non-Latin featured image file name - by mafigotan

This topic has 4 replies, 3 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

  • Avatar: mafigotan
    mafigotan
    Participant
    August 6, 2014 at 04:44

    Hi!

    My products grid page doesn’t display featured image if product featured image is named by Korean.
    For your reference, there is no problem with Korean named featured image in product editing page.

    Could you please let me know how to fix it.

    Thanks in advance.

    Minsoo.

    #11845 Copied
    3 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 6, 2014 at 05:43

    Hello,

    Please provide us with link to the page and wp-admin access.

    Regards,
    Robert Hall.

    #11846 Copied
    Avatar: mafigotan
    mafigotan
    Participant
    August 6, 2014 at 06:35

    Hi Robert!

    Thanks for your quick reply.

    The page link as below.

    http://neomcraon.cafe24.com/%EC%83%81%ED%92%88-%EC%B9%B4%ED%85%8C%EA%B3%A0%EB%A6%AC/500_hc/510_hc/

    Regarding WP-Admin account, you may not use it because it’s Korean dashboard.

    Thanks.
    Minsoo.

    #11856 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    August 6, 2014 at 09:15

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content. We’ll try to check it.

    Regards,
    Eva Kemp.

    #11880 Copied
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