• 

  Amir

  Participant

  June 30, 2020 8:22 pm

  No responsive (scroll stops / lost responsiveness on Tablets // iPads)

  Site URL: hidden

  Theme version: 1.6

  WooCommerce version: 2.5.5

  

  Content is visible for topic creator and
  support staff only.

  #242737 copied to clipboard

  Like
  

  Olga Barlow

  Support staff

  July 1, 2020 2:56 pm

  Hello,

  You are using out of date plugins and theme. We would recommend you to update everything and then check if the mentioned issues still persist. To avoid any surprises we would recommend you create a staging site (full copy of the existing) on the subdomain or in the subdirectory and provide us with WP Dashboard and FTP access. We’ll update the theme and bundled plugins there. You’ll check if everything is ok and if yes then we’ll update the production site.

  What do you think?

  Regards

  #242861 copied to clipboard

  Like
Viewing 2 results
1 through 2 (of 2 total)