NO PUEDO AÑADIR PRODUCTO AL CARRITO EN VERSION MOVIL CUANDO TENGO ACTIVO EL PLUGIN AMP

This topic has 2 replies, 2 voices, and was last updated 1 months, 4 weeks ago ago by Alex Carter

  • Avatar: Nilius
    Nilius
    Participant
    April 22, 2025 at 15:44

    Hola buenos dias estoy teniendo problema, cuando agrego intento agregar un articulo al carrito , en el versión móvil, teniendo activado el plugin AMP.

    Cuando le doy agregar al carrito, no se agrega automáticamente, si no se debe refrescar la pagina de nuevo, para que se agregue el producto

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    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 22, 2025 at 15:46

    Hello,

    Thank you for reaching out to us.

    1/ To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
    Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

    2/ Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

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