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  Pregal_Media_Web

  Participant

  March 12, 2018 at 09:27

  I have updated the royal theme to 4.3 and woocommerce to 3.3.3 and now the site do not show product images!

  I have done these updates on a stage site just in case : http://www.webshop-wordpress.se/

  the livesite without updates is here: https://ramonadesign.se/ (royal 3.4 and woocommerce 3.2.6)

  I do not dare update my live site untill this issue is solved.

  Please help

  //Ken

  #187862 Copied Theme version: 4.3 WooCommerce version: 3.3.3
  7 Answers
  

  Rose Tyler

  Support staff

  March 12, 2018 at 09:39

  Hello,

  Could you please provide temporary wp-admin access in Private Content so we can take a closer look?

  Regards

  #187865 Copied
  

  Pregal_Media_Web

  Participant

  March 12, 2018 at 09:43

  ok

  Please, contact administrator
  for this information.

  #187869 Copied
  

  Rose Tyler

  Support staff

  March 13, 2018 at 09:38

  Hello,

  This situation caused by cache. Please clear the cache and check one more time.

  Regards

  #188003 Copied
  

  Pregal_Media_Web

  Participant

  April 23, 2018 at 10:30

  Hi
  Now I have updated to Royal 4.4 and WooCommerce 3.3.5 and the site do not show images correctly. Is it still a cashe issue?
  On this site: https://ramonadesign.se/

  #191717 Copied Theme version: 4.4 WooCommerce version: 3.3.5
  

  Rose Tyler

  Support staff

  April 23, 2018 at 12:15

  Hello,

  Please, re-save your WooPress options after upgrading the theme. Navigate to admin panel > Theme Options and hit Save changes. Then clear cache and check one more time.

  Regards

  #191725 Copied
  

  Pregal_Media_Web

  Participant

  April 23, 2018 at 12:54

  I have done so, I hit save on Theme Optione after updating. Not working. I find a solution though. Deactivate “WP FASTEST CASHE” did the job to make the site look correct.

  #191732 Copied
  

  Rose Tyler

  Support staff

  April 23, 2018 at 12:59

  I am glad that you sorted out.

  Regards

  #191733 Copied
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