No green settings Icons anymore - by Allan Morrow

This topic has 5 replies, 2 voices, and was last updated 4 years, 9 months ago ago by Rose Tyler

  • Avatar: Allan Morrow
    Allan Morrow
    Participant
    March 18, 2021 at 06:58

    Can you please tell me why I cant hover above the different areas (circled in screenshot) anymore and see a little green box with what looked like a settings icon?

    I used to be able to do that and click on it and it would show in the menu on the left what I clicked on. Now I have to try to find what its called…

    See here – https://www.dropbox.com/s/y46222dcqljw2ev/Screenshot%202021-03-18%20at%2016.51.18.png?dl=0

    Your help would be much appreciated.

    Thanks

    4 Answers
    Avatar: Allan Morrow
    Allan Morrow
    Participant
    March 18, 2021 at 07:00

    I also used to be able to see sidebar and pre-footer widget that I now can’t see either?…

    See here – https://www.dropbox.com/s/9v3ar7hpggzr18i/Screenshot%202021-03-18%20at%2016.59.08.png?dl=0

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 18, 2021 at 09:19

    Hello,

    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of your browser, and check how it works then. One of additional plugins, may cause the problem.
    Let us know the result.

    Regards

    Avatar: Allan Morrow
    Allan Morrow
    Participant
    March 19, 2021 at 05:04

    OK is the green box and widgets part of the theme or is that part of WP bakery?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2021 at 08:05

    If you are in Theme Options, labels of settings on elements come from the theme and Core plugin.
    Have you tried to disable 3-rd party plugins? What is the result?

    Regards

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