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No choice of currency and language as in the demo

This topic has 10 replies, 3 voices, and was last updated 2 months, 2 weeks ago ago by Rose Tyler

Alexey Leaders

Participant

July 23, 2019 at 05:30

After examining the XStore Dark demo, I liked the functions in the top left menu “Language selection” and “Currency selection”. After the purchase it turned out that it was empty, I did not find such functions in the widgets. What to do, why the topic does not match its demo version?

#217534 Copied Theme version: XStore

9 Answers

Olga Barlow

Support staff

July 23, 2019 at 09:32

Hello,

If you attentively checked the Dark demo you saw that that select is just dummy select and not the real switcher http://prntscr.com/oitppj

If you want to implement the real language switcher use one of the additional plugins that allow you to create the multilanguage site:
– WPML
– qTranslate
– Polylang

If you decide to use WPML then to implement currency switcher install WooCommerce WPML and add the switcher widget to left top bar widget area. In case you choose one of the other 2 plugins then you may use Multi-currency for WooCommerce plugin https://wordpress.org/plugins/woo-multi-currency/ or similar.

Regards

#217544 Copied

ZEPHYR

Participant

February 4, 2024 at 18:08

Please I added the currency fox plugin but it doesn’t work, the shortcode gives a design error, please shortcode after adding it, it can’t load normally and I can’t change the plugin colors

#382446 Copied

Tony Rodriguez

Support staff

February 5, 2024 at 07:44

Hello, @zenoshk,

Thank you for using our theme and for contacting us.

1/ Activate a default WordPress theme, such as Storefront, to help isolate the problem. This can be done by navigating to ‘Appearance’ > ‘Themes’ within your WordPress dashboard.

Once the default theme is activated, please monitor your site for the issue in question.

This diagnostic check is crucial in determining the root cause of the problem and will greatly assist us in providing you with the appropriate support. Let us know the result.

Additionally, we strongly advise that you create a complete backup of your website before making any changes. This precautionary measure is to ensure the safety and integrity of your data.

2/ We kindly request that you reach out to the plugin’s support team or the author directly for further assistance.

3/ Additionally, Please read and follow the steps written in this article – https://xstore.helpscoutdocs.com/article/141-xstore-currency-switcher

We hope this information is helpful.

Please be advised that for each issue you encounter, we kindly request that you initiate a new topic on our support forum.

Best Regards,
8Theme’s Team

#382460 Copied

ZEPHYR

Participant

February 5, 2024 at 19:11

I did that but it only appears on the shop page
As you can see in the picture, I want it to appear at the top Header

Please contact administrator
for this information.

#382515 Copied

Tony Rodriguez

Support staff

February 6, 2024 at 05:40

Hello, @zenoshk,

To assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

We kindly recommend that you take a complete backup of your site before proceeding.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

Please contact administrator
for this information.

#382528 Copied

ZEPHYR

Participant

February 6, 2024 at 16:56

o.k, thank you
Here is the information you requested

Please contact administrator
for this information.

#382615 Copied

Tony Rodriguez

Support staff

February 7, 2024 at 07:19

Hello, @zenoshk,

We are pleased to inform you that the issue you were experiencing with your website has been successfully resolved.

We would like to express our gratitude for granting us access to your wp-admin. This enabled us to address the problem effectively. To ensure that the changes are reflected on your end, we kindly ask that you clear your browser’s cache before revisiting your site.

As part of the solution, we have incorporated a new widget within the Appearance > Widgets section of your WordPress dashboard. Subsequently, we configured the header builder to select this specific widget, which has rectified the issue at hand.

For your convenience, we have provided a reference image that illustrates the adjustments made. You can find this image in the uploaded file area.

Should you have any further questions or require additional assistance, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#382650 Copied

ZEPHYR

Participant

February 7, 2024 at 19:50

thank you for your great work on displaying the coin, but please, I need to scroll to show one mark on the coin. Can you help me to show the flag in the top bar without scrolling? I want the flag to appear in the list before I click on the currencies. I also want the background color of the coin to be the same as the background at the top header so that the bar appears as one color, I tried some attempts but it didn’t work. How do I do that, please?

#382740 Copied

Rose Tyler

Support staff

February 8, 2024 at 16:42

Hello, Zenoshk,

We kindly suggest reaching out to the authors of the FOX – Currency Switcher plugin for additional support.

Best Regards,
The 8Theme Team

#382881 Copied
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