No changes are reflected in the header web

This topic has 4 replies, 3 voices, and was last updated 3 weeks, 6 days ago ago by Alex Carter

  • Avatar: horacio1972
    horacio1972
    Participant
    May 16, 2023 at 03:51

    I make changes to the header and it is not reflected

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 16, 2023 at 05:18

    Hello, @horacio1972,

    We suggest that you attempt to temporarily disable any caching and cache plugins, clear the browser cache, and then check again.

    If you are able to see the changes in the Customizer but not on the page front, it is likely a cache issue. If it is working correctly in the Customizer, it should also be working on the front end.

    Please watch this complete video we have captured for you in which we showed that the changes have been applied and working properly on your site: https://www.veed.io/view/892a810a-4699-43d7-bd21-c3df6ac980f8?sharingWidget=true&panel=share

    Kind Regards,
    8theme team

    Avatar: horacio1972
    horacio1972
    Participant
    April 28, 2025 at 02:52

    erro sory

    Files is visible for topic creator and
    support staff only.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 28, 2025 at 07:29

    Hello,

    Thank you for reaching out to us.

    Could you please provide more details regarding your request by sharing the links to the pages shown in your screenshots? Additionally, we kindly ask you to grant temporary wp-admin access to assist you more effectively.

    Warm Regards,
    The 8Theme Team

  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

Helpful Topics

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.