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No able to activate my theme please fix this

This topic has 2 replies, 2 voices, and was last updated 3 weeks, 5 days ago ago by Alex Carter

  • Avatar: Petwish Food
    Petwish Food
    Participant
    May 18, 2025 at 10:20

    Im not able to activate my theme

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #444703 Copied
    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 19, 2025 at 07:03

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    #444726 Copied
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