• 

  King Mang

  Participant

  June 27, 2020 at 11:22

  Hi, I have created a static block for newsletter shown as this: https://prnt.sc/t7elkl
  However when i insert it as a newsletter popup in header builder, the outlook of it changes: https://prnt.sc/t7em4k

  How do i get this fix?
  Thanks in advance.

  #242379 Copied Theme version: 6.3.6
  7 Answers
  

  Rose Tyler

  Support staff

  June 27, 2020 at 12:41

  Hello,

  Check settings of the Newsletter in Theme Options > Header builder, for example, Style – Alignment – left, Popup Width And Height – auto, or Custom in px depends on your needs.

  Regards

  #242385 Copied
  

  King Mang

  Participant

  June 27, 2020 at 13:07

  Hi,

  I have tried, it managed to fix alignment but the font style / size still not changed.

  #242389 Copied
  

  Rose Tyler

  Support staff

  June 27, 2020 at 16:14

  Hi,

  Could you, please, provide temporary wp-admin access?

  Regards

  #242395 Copied
  

  King Mang

  Participant

  July 4, 2020 at 15:52

  Here u go.
  TQ in advance.

  Please contact administrator
  for this information.

  #243238 Copied
  

  Rose Tyler

  Support staff

  July 5, 2020 at 12:51

  Provide FTP access also. I will pass this question to one of our technicians.

  Regards

  #243297 Copied
  

  King Mang

  Participant

  July 14, 2020 at 15:03

  Hi, here you go.
  Thank you.

  Please contact administrator
  for this information.

  #244384 Copied
  

  Rose Tyler

  Support staff

  July 15, 2020 at 07:16

  Hi,

  You provided FTP to empty directory http://prntscr.com/ti0ttq Check the destination folder of the FTP user.

  Regards

  #244438 Copied
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