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Newsletter Static Block Not Working - by antcuc

This topic has 5 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Brian Johnson

antcuc

Participant

March 19, 2015 at 05:01

The static block in the Newsletter at the top stopped working, it was working fine before. I have a mailchimp form in the static block and it is not showing up, only the text above is visible. I’ve tested the static box alone on a regular page and it works fine. It just doesn’t work when you put it into the newsletter popup. I’ve tested creating a new static block, creating a new widgetized sidebar, creating a new mailchimp form and nothing works.

Please advise, thanks for you time.

Please, contact administrator
for this information.

#50762 Copied

4 Answers

Brian Johnson

Member

March 19, 2015 at 10:59

Hello

I see that newsletter appears on site and static block works fine. Please clear browser cache and reload page. Also we would like to inform that Royal 1.7.1 is available for update.

With best regards
Brian Johnson

#50824 Copied

antcuc

Participant

March 20, 2015 at 03:24

Yes, the newsletter popup works but it is not displaying correctly. I’ve attached the way it should look and how it used to look. It is missing the form field.

Please, contact administrator
for this information.

#51065 Copied

Robert Hall

Support staff

March 20, 2015 at 09:53

Hello,

This is your popup and the form field is present here. Please see screenshot: http://prntscr.com/6j0ne3

Regards,
Robert Hall.

#51107 Copied

Brian Johnson

Member

March 20, 2015 at 10:15

Hello i have replaced you mailchimp form with an text widget with [mc4wp_form] shortcode in accordance with our documentation. Further customization is possible with mailchimp form menu and custom.css. How to create custom.css you can watch here.

Please chek the site now

With best regards
Brian Johnson

#51122 Copied
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