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Newsletter popup - by Walid - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

Walid

Participant

May 4, 2018 at 08:34

Dear team,
the newsletter popup on mobile is big to a point that people can’t click the X to close is so they get stuck.
I totally desactivated the popup
please find the screenshop from the mobile
https://prnt.sc/jdjsky
is there any way to make it smaller on mobile.
I can’t activate it for now as we have just launched the new website and we don’t want to get pple stuck there.
thank you.

#192350 Copied

5 Answers

Olga Barlow

Support staff

May 5, 2018 at 15:00

Hello,

Yes, we can help you with this. Could you provide me temporary Dashboard access to your site, we’ll check the newsletter and give you the custom code to fix it.

Regards

#192376 Copied

Walid

Participant

May 5, 2018 at 18:28

Dear olga,
thank you for your reply.
please find credentiels in the PC
P.S: the popup is desactivated.
Thank you for your help.
yours ever,
walid

Please, contact administrator
for this information.

#192382 Copied
Rose Tyler

Support staff

May 7, 2018 at 10:37
Hello,

Please enable the popup and add this code in Theme Options > Styling > Custom css > Custom css for mobile:
```
#etheme-popup {
    width: auto;
    padding: 0px;
    height:  auto;
}
#etheme-popup > div {
    margin:  0px !important;
}
```
Regards
#192442 Copied
Walid

Participant

May 12, 2018 at 20:31

Dear Rose,
I am sorry for the delay due to a road accident I had.
I will test it soon and get back to you.
Cheers
Walid

#192843 Copied

Rose Tyler

Support staff

May 14, 2018 at 09:05

Hello,

Let us know if you need any further assistance.

Regards

#192875 Copied
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