• 

  Walid

  Participant

  May 4, 2018 at 08:34

  Dear team,
  the newsletter popup on mobile is big to a point that people can’t click the X to close is so they get stuck.
  I totally desactivated the popup
  please find the screenshop from the mobile
  https://prnt.sc/jdjsky
  is there any way to make it smaller on mobile.
  I can’t activate it for now as we have just launched the new website and we don’t want to get pple stuck there.
  thank you.

  #192350 Copied
  5 Answers
  

  Olga Barlow

  Participant

  May 5, 2018 at 15:00

  Hello,

  Yes, we can help you with this. Could you provide me temporary Dashboard access to your site, we’ll check the newsletter and give you the custom code to fix it.

  Regards

  #192376 Copied
  

  Walid

  Participant

  May 5, 2018 at 18:28

  Dear olga,
  thank you for your reply.
  please find credentiels in the PC
  P.S: the popup is desactivated.
  Thank you for your help.
  yours ever,
  walid

  Please, contact administrator
  for this information.

  #192382 Copied
  

  Rose Tyler

  Support staff

  May 7, 2018 at 10:37

  Hello,

  Please enable the popup and add this code in Theme Options > Styling > Custom css > Custom css for mobile:

  #etheme-popup {
      width: auto;
      padding: 0px;
      height:  auto;
  }
  #etheme-popup > div {
      margin:  0px !important;
  }
  

  Regards

  #192442 Copied
  

  Walid

  Participant

  May 12, 2018 at 20:31

  Dear Rose,
  I am sorry for the delay due to a road accident I had.
  I will test it soon and get back to you.
  Cheers
  Walid

  #192843 Copied
  

  Rose Tyler

  Support staff

  May 14, 2018 at 09:05

  Hello,

  Let us know if you need any further assistance.

  Regards

  #192875 Copied
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