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News Letter Section is not getting actvated

This topic has 13 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Krafts & Kreations

Krafts & Kreations

Participant

October 9, 2025 at 18:41

News Letter Section is not getting actvated,can you please help and guide here,attaching the screen shot

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

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12 Answers

Luca Rossi

Support staff

October 10, 2025 at 03:37

Hi @Krafts & Kreations,

Thank you for reaching out to us. We would like to assist you further, but we’re still not completely clear about your issue.

Could you please provide more details or clarify your request so we can better understand and help you resolve it?

Best regards,
8Theme’s Team

#456897 Copied

Krafts & Kreations

Participant

October 10, 2025 at 05:33

When I enter an email address for the subscription, the emails are not being sent to the respective mailbox — the Newsletter section isn’t functioning properly.

Please contact administrator
for this information.

#456901 Copied

Luca Rossi

Support staff

October 10, 2025 at 09:31

Dear @Krafts & Kreations,

Could you please let us know where you added the newsletter section? We were unable to locate it.

Also, please ensure that it has been properly configured if you are using Mailchimp or any other similar service.

Best regards,
The 8Theme Team

#456924 Copied

Krafts & Kreations

Participant

October 11, 2025 at 11:09

HI I have added a “Subscription” text Under “Quick Links” at the Footer Section but I am not able to connect it with the subscription from made using the Mail Chimp
Attaching the Screen Shot of where the Subcription Form is added and also the form which i have created using the mail chimp

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#457013 Copied

Luca Rossi

Support staff

October 13, 2025 at 09:38

Hi @Krafts & Kreations,

What’s the new admin account? We couldn’t login with the old account.

Thank you!

Please contact administrator
for this information.

#457069 Copied

Krafts & Kreations

Participant

October 13, 2025 at 12:44

have you got the password

Please contact administrator
for this information.

#457087 Copied

Luca Rossi

Support staff

October 13, 2025 at 14:14

Dear @Krafts & Kreations,

We’ve used this account. Could you please check again?

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#457093 Copied

Krafts & Kreations

Participant

October 13, 2025 at 18:57

Pwd Sent

Please contact administrator
for this information.

#457115 Copied

Luca Rossi

Support staff

October 14, 2025 at 08:06

Hi @Krafts & Kreations,

Is the username is Admin_help?

It’s still not working.

https://prnt.sc/R_rt5HWe9NJB

Please double check again.

Thank you!

#457131 Copied

Krafts & Kreations

Participant

October 14, 2025 at 15:25

passwords sent

Please contact administrator
for this information.

#457176 Copied

Luca Rossi

Support staff

October 14, 2025 at 18:01

Hello @Krafts & Kreations,

We have added the newsletter form to the footer and successfully subscribed our test email without any issues: https://prnt.sc/G3onKlMliQNY.

Could you please let us know what issues you are currently experiencing?

Best regards,
The 8Theme Team

#457180 Copied

Krafts & Kreations

Participant

October 22, 2025 at 11:17

Thanks for the support! My topic “News Letter Section is not getting actvated” has been successfully resolved.

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The issue related to '‘News Letter Section is not getting actvated’' has been successfully resolved, and the topic is now closed for further responses

News Letter Section is not getting actvated

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