Newly installed theme, why are breadcrumbs not displaying

This topic has 4 replies, 2 voices, and was last updated 8 months, 1 weeks ago ago by Tony Rodriguez

  • Avatar: Abayomi
    Abayomi
    Participant
    August 24, 2023 at 07:58

    Added breadcrumbs but they don’t show up, just installed the theme, no other plugins installed except the ones that came with it.

    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 24, 2023 at 08:23

    Hello, @Abayomi,

    We appreciate your recent purchase of our theme and your decision to reach out to our support center for assistance.

    To address your issue, please navigate to Xstore > Theme Options > Breadcrumbs and review all the available settings.

    To further assist you, we kindly request a screenshot of the issue where the breadcrumbs are not appearing. Please also provide the URL of the page in question so we can thoroughly investigate and resolve your issue.

    You may upload the screenshots on https://imgbb.com/ and paste the links here.

    For a more comprehensive review, we suggest creating temporary wp-admin access for us to examine your settings. You can do this by creating a new user account with an administrator role via the Dashboard. Please share the username and password with us through the Private Content area.

    We look forward to assisting you further.

    Best Regards,
    8Theme’s Team

    Avatar: Abayomi
    Abayomi
    Participant
    August 24, 2023 at 08:59

    I see, I set it up wrong. It works now. Thanks.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 24, 2023 at 09:00

    Hello, @Abayomi,

    We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.

    Thank you for your time. We hope you have a wonderful day.

    Please note that for any new issues, you should create a new ticket on the support forum.

    This topic is now closed.

    Warm regards,
    8Theme’s Team

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