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New Update 9.2.7 problem with header, footer and more

This topic has 5 replies, 3 voices, and was last updated 3 months ago ago by Andrew Mitchell

Juergen

Participant

February 1, 2024 at 16:25

Something went wrong when updating to the latest X-Store version 9.2.7.

The header now looks strange and the icons in the footer are shifted.

This is what the header looked like before the update:

https://www.dropbox.com/scl/fi/g8szbq2hrxqm5z3c3ocal/2024-02-01_15-53-51.jpg?rlkey=pz30drlrmdsunudx8eh4jpneg&dl=0

This is what the footer looked like before the update:

https://www.dropbox.com/scl/fi/apjqpr145wlaejbbj38pb/2024-02-01_15-54-07.jpg?rlkey=3r977rrqeaoke9qaslyj468nk&dl=0

This is what the header looks like now:
https://www.dropbox.com/scl/fi/o468sig326x7yg37qgtr4/2024-02-01_15-48-29.jpg?rlkey=yfi10agfz0imdu2qlm45egtpy&dl=0

and this is the footer:

https://www.dropbox.com/scl/fi/8cc5nic8fk7ytgor06rjf/2024-02-01_15-49-11.jpg?rlkey=y7x9ykajscx1p4frkl8ub4f1d&dl=0

There are still a few problems. How can you solve them?

#382146 Copied Theme version: 9.2.7 WooCommerce version: 8.5.2

4 Answers

Rose Tyler

Support staff

February 1, 2024 at 16:47

Hello,

Thank you for contacting us and for using XStore.

Please clear cache and check now.

Next time you can edit Header Builder > Header Overlap > Breadcrumbs Padding (Overlap Only) , and Single Product Builder > Breadcrumbs > Computed box > paddings.

Kind Regards,
8theme team

#382150 Copied

Juergen

Participant

February 1, 2024 at 19:34

Hi Rose,

thank you for your fast assistance.

Can you tell me, why the problem with the header and footer occurred?

#382161 Copied

Rose Tyler

Support staff

February 2, 2024 at 08:23

Hello,

Could you please inform us of the version of the theme you were utilizing prior to the recent update? Additionally, we would appreciate it if you could describe the method by which the update was conducted.

We have observed that issues similar to the ones you are experiencing can arise when themes are switched on the website while a caching plugin is active.

Kind Regards,
8theme team

#382183 Copied

Andrew Mitchell

Support staff

February 2, 2024 at 09:24

Dear Juergen,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#382193 Copied
Tagged: header footer problems, new update wordpress themes, troubleshooting woocommerce update, update 9.2.7 issues, woocommerce wordpress themes, wordpress themes fixes
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New Update 9.2.7 problem with header, footer and more

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