New to the product and the pictures are still blurry?

This topic has 4 replies, 3 voices, and was last updated 1 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: Allen
    Allen
    Participant
    March 20, 2024 at 10:57

    Last time about the picture blur has helped to deal with the problem, but the new on the product, or more fuzzy, on the new background need to do anything to deal with it?

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    3 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    March 20, 2024 at 13:16

    Dear Allen,

    We hope this message finds you well.

    We have reviewed the product images via the link you provided (https://prnt.sc/1qVoumzIhQON) and have not observed any blurring issues. To address your concern, we suggest you navigate to the ‘Appearance’ section in your website’s dashboard, then proceed to ‘Customize > WooCommerce > Product Images’. Once there, please adjust the image size to 1500 pixels.

    Should you require further assistance or if the issue persists, please do not hesitate to contact us. We are committed to ensuring the optimal presentation of your products.

    Warm regards,
    The 8Theme Team

    Avatar: Allen
    Allen
    Participant
    March 22, 2024 at 04:26

    thanks

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 22, 2024 at 04:27

    Dear Allen,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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