New short code field does not working - by Sam

This topic has 4 replies, 3 voices, and was last updated 3 weeks, 2 days ago ago by Andrew Mitchell

  • Avatar: Sam
    May 30, 2024 at 02:18

    Dear team,

    I created a new field as shown in screen shot below:

    Unfortunately, the table code [product_table id=”5863″] is not saved.

    I also added a Short code field in the product tamplate with the aim of displaying the short code value entered above, but it also did not accept showing the short code value as shown in the second screen shot:

    Note that I tried it on the Twenty Twenty theme and it worked.


    3 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    May 30, 2024 at 08:59

    Hi @Sam,

    You missed the codes for the saving the custom field value. Please follow this article and find the missing code:

    The customization codes are out of scope of our support standard service. Should you require further code customization, our team of expert developers is ready to assist you with bespoke solutions. For a detailed estimate and to discuss your specific requirements, please submit a request for customization services through the following link: [8Theme’s Customization Services](

    We appreciate your understanding and are here to support you with any additional questions or needs you may have.

    Kind regards,
    The 8Theme Team

    Avatar: Sam
    May 30, 2024 at 09:04

    Noted with thanks

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 30, 2024 at 09:04

    Dear Sam,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights:

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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