New Sales Booster SAVE not working – when you change any settings only default works

This topic has 7 replies, 2 voices, and was last updated 6 months, 3 weeks ago ago by Fantasy Prints

  • Avatar: Fantasy Prints
    Fantasy Prints
    Participant
    October 16, 2023 at 09:18

    Just updated all sites to your new version and noticed in the SALES BOOSTER new layout (which is really great) if you try and amend any settings of any Booster the SAVE button stays GREY and doesn’t save any settings.

    Tested on other sites to this one listed and all the same.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2023 at 10:12

    Hello, Fantasy Prints,

    Thank you for contacting us and for using XStore.

    Please provide FTP access.
    To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

    Kind Regards,
    8theme team

    Avatar: Fantasy Prints
    Fantasy Prints
    Participant
    October 16, 2023 at 10:22

    I have put MISTY-UK ftp if you find cure can you let me know as other 4 sites we have are experiencing same issue

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2023 at 11:18

    Hello, Fantasy Prints,

    We appreciate your prompt response.

    Please go to XStore > Patcher > Refresh patches > Apply “FIXED: Sale Booster settings saving”.

    Kind Regards,
    8theme team

    Avatar: Fantasy Prints
    Fantasy Prints
    Participant
    October 16, 2023 at 11:24

    Applied patch but still seems not to work?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2023 at 12:22

    Hello, Fantasy Prints,

    Please clear cache > change any settings and the Save button will work https://prnt.sc/FVLj513CIFRB

    Kind Regards,
    8theme team

    Avatar: Fantasy Prints
    Fantasy Prints
    Participant
    October 16, 2023 at 12:30

    Super that fixed the isue thanks again for speedy fix.

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The issue related to '‘New Sales Booster SAVE not working – when you change any settings only default works’' has been successfully resolved, and the topic is now closed for further responses

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