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New issue - by dude - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 5 years, 7 months ago ago by Olga Barlow

dude

Participant

May 19, 2020 at 01:48

Sorry for keep making a new posts not sure why we are having so many issues……

The issue is Elementor got THREE RESPONSIVE setting

LAPTOP + TAB + MOBILE

But on your website there are lot of devices which are not compatible with the Elementor settings.

So, if I try to to adjust any section to make it responsive on mobile
The options are not there on Elementor

For example on mobile if I try to make the text smaller. The Elementor got no option to resize the text.

T have done more than 100+ projects on Elementor and never seen this :3

I don’t know whether it’s new updates or coming from any theme or plugin.

Here are some screen shots….. please help!!!

They are telling me it seesm the issue is the theme…

https://ibb.co/Jc0szj3
https://ibb.co/wJCqsdb
https://ibb.co/dKKp3Y0
https://ibb.co/wJCqsdb
https://ibb.co/wJCqsdb

#237810 Copied Theme version: newest one

3 Answers

Olga Barlow

Participant

May 19, 2020 at 15:52

Hello,

You can manage the font-size using the main Elementor breakpoints https://gyazo.com/ff72df8516ef3b21360c1f8e3bbbe618
We’ll improve the settings of the additional breakpoints in the future.

Regards

#237916 Copied

dude

Participant

May 19, 2020 at 22:15

Please take a look at this VERY detailed video to understand what we mean

https://filebin.net/vjj9lcowmouuw7tt/bandicam_2020-05-20_02-44-51-912.mp4?t=8geeeibh

Please advise i am checking the site https://phxskincareco.com/ on my personal mobile andriod or apple phone and it looks VERY UGLY

thank you.

#237986 Copied

Olga Barlow

Participant

May 20, 2020 at 16:13

Hello,

Take our apologies for the inconvenience caused by additional options. Don’t use the additional breakpoints and use the default Elementor breakpoints (Desktop, Table, Mobile) to edit the paddings, font size etc https://gyazo.com/17fc04207e5d1552676049365d5d6f87 Default responsive settings should work ok. Isn’t it?

Our developers will discuss to improve or remove all the other breakpoints (Small mobile, Tablet landscape, Laptop) in next updates taking into account your opinion that these additional breakpoints are not very useful and the default settings more than enough.

Regards

#238101 Copied
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