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New install v 2.0 not able to save changes.

This topic has 8 replies, 4 voices, and was last updated 10 years, 5 months ago ago by Eva Kemp

CMacEdo

Participant

July 18, 2015 at 12:38

Every time I want to save updates, I get this message;

“Not Acceptable

An appropriate representation of the requested resource /wp/wp-admin/options.php could not be found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request”

#75851 Copied Theme version: 2.0

7 Answers

Stan Russell

Participant

July 20, 2015 at 10:01

Hello,

please temporary switch to default WordPress theme and check will you be able to save changes in it?

Regards,
Stan Russell.

#75922 Copied

CMacEdo

Participant

July 20, 2015 at 11:35

I switch to the basic default theme and did saved correctly.

I upgraded all plugins using your files from you service.
I increased the memory cache to 64mb
Went step by step according with your installation process.

Sample of the problem:
– I copy and paste the Google analytics code , click save the following message follows:

Not Acceptable
An appropriate representation of the requested resource /wp/wp-admin/options.php could not be found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I delete the whole WP file, and recreated a new one, with no results.
I verified the existant of file; wp-admin/options.php (it does exists )

Please, contact administrator
for this information.

#75953 Copied

Jack Richardson

Support staff

July 20, 2015 at 17:23

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.
Also clarify step by step how we can replicate the issue.

Thank you.
Best regards,
Jack Richardson.

#76030 Copied

CMacEdo

Participant

July 20, 2015 at 23:29

go to private

Please, contact administrator
for this information.

#76109 Copied

Eva Kemp

Participant

July 21, 2015 at 10:31

Hello,

This error is related to your server configuration. You need contact your hosting provider. Please read these articles:
https://wordpress.org/support/topic/an-appropriate-representation-of-the-requested-resource-wp-adminoptionsphp
https://www.tipsandtricks-hq.com/apache-mod-security-update-how-to-fix-error-406-or-not-acceptable-issue-259

Regards,
Eva Kemp.

#76151 Copied

CMacEdo

Participant

July 21, 2015 at 14:13

the problem has been solved at the server level.
Thanks.

#76223 Copied

Eva Kemp

Participant

July 21, 2015 at 16:01

Hello,

You’re welcome.

Regards,
Eva Kemp.

#76255 Copied
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New install v 2.0 not able to save changes.

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