This topic has 6 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow
Hi we are updating a clients website and have decided to use your theme, we have installed as per instructions, when we access the theme options, the right hand window, which would show us the changes we were to make is blank.
any help would be appreciated
Could you, please, provide us with WP Dashboard and FTP access to your site, please? We’ll check the issue in more detail.
What page builder do you plan to use on your site: WPBakery or Elementor?
Do you plan to install demo content? What demo would you like to import?
no demo content please
in the instructions it does not specify which builder to use, which one gives us the most options?
I prefer Elementor. But many users like WPBakery. So, I would recommend you to watch video description of both builders and choose one of them and disable another one.
Contact your hosting provider and ask for server error logs. Provider us with server error logs file, please. It looks that you reached some server limit that customizer has the and server error log will help to understand which one.
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