New error on WordPress Site after logging in

This topic has 6 replies, 3 voices, and was last updated 1 weeks, 5 days ago ago by Andrew Mitchell

  • 5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 22, 2024 at 18:15

    Hello, Pronto Pasta,

    Thank you for reaching out to us.

    https://prnt.sc/olctodoWrgy_ – We recommend that you contact your hosting provider for further assistance. They are best equipped to help you resolve any issues you may be experiencing.

    For further reading and a more comprehensive understanding of the error, you may find the following resources helpful:
    https://kinsta.com/knowledgebase/curl-error-28/
    https://www.wpbeginner.com/wp-tutorials/how-to-fix-curl-error-28-connection-timed-out-after-x-milliseconds/

    Best Regards,
    8Theme’s Team

    Avatar: Pronto Pasta
    Pronto Pasta
    Participant
    April 24, 2024 at 15:03

    Good day, as in my previous message I have already contacted my hosting provider and they find no issues on their side. Please help me in regard to this.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    April 24, 2024 at 15:36

    Hello, Pronto Pasta,

    We hope this message finds you well. It appears that the issue you are experiencing is due to the significant distance between the servers. To address this, we have implemented additional code in the functions.php file of the child theme.

    function increase_http_request_timeout( $r, $url ) {
        $r['timeout'] = 20; // Increase timeout to 20 seconds
        return $r;
    }
    add_filter( 'http_request_args', 'increase_http_request_timeout', 10, 2 );

    This modification should rectify the error you encountered. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

    Best Regards,

    The 8Theme Team

    Avatar: Pronto Pasta
    Pronto Pasta
    Participant
    May 6, 2024 at 11:08

    You guys are absolutely amazing, thank you so very much! All is resolved and working

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 6, 2024 at 11:08

    Dear Pronto Pasta,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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