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New error after updating theme - by bellaphile

This topic has 8 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

bellaphile

Participant

June 8, 2015 at 00:36

I updated my Royal theme and went to make some changes to my front page. However, I was unable to, as the right hand side of my admin now shows this error instead of any buttons or options:
Call to undefined function wc_print_notices()

More detailed error info pasted below

Please, contact administrator
for this information.

#68428 Copied

7 Answers

Eva Kemp

Support staff

June 8, 2015 at 08:21

Hello,

Your login details to admin panel are incorrect.
Please check them and provide us with FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

#68444 Copied

bellaphile

Participant

June 10, 2015 at 04:54

see below

Please, contact administrator
for this information.

#68945 Copied

Eva Kemp

Support staff

June 10, 2015 at 08:41

Hello,

You’re using old versions of the plugins Ultimate VC Addons, Revolution Slider and Visual Composer. Please update them. You can download the latest versions here: https://www.8theme.com/download-plugins/ .

Regards,
Eva Kemp.

#68968 Copied

bellaphile

Participant

June 19, 2015 at 04:55

I updated those plugins and still have the same issue.

Please, contact administrator
for this information.

#70371 Copied

Robert Hall

Support staff

June 19, 2015 at 07:23

Hello,

I’ve just checked your site and update front page working perfect. http://prntscr.com/7ipib7
Please clear all cache and check this issue.

Regards,
Robert Hall.

#70375 Copied

bellaphile

Participant

June 19, 2015 at 07:28

That’s because I had to disable the plugins so that my site worked. But obviously that is not the best solution since I need these plugins and they came directly from 8theme.

And if you check my original message, this was happening in my admin panel, not the front end.

#70380 Copied

Eva Kemp

Support staff

June 19, 2015 at 08:52

Hello,

Please show a screenshot where you see that error.

Regards,
Eva Kemp.

#70412 Copied
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