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  jrmcphan

  Participant

  June 25, 2015 8:37 am

  Hi guys,

  I’m unsure if it’s a theme issue, but I wanted to check. My site is not letting new customers register. When you fill out your details it either submits, but does nothing, or returns an error.

  Any help would be greatly appreciated.

  Thank you Jordan

  Site URL: hidden

  Theme version: 3.8

  WooCommerce version: 2.3.11

  

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  support staff only.

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  Robert Hall

  Support staff

  June 25, 2015 8:47 am

  Hello,

  As I see you’re using old theme (3.4) and plugins versions. Please update them.
  Don’t forget to make backup site before update.
  Here is video tutorial how to update theme:
  https://www.youtube.com/watch?v=KdWESIIPU1k
  The video tutorial is for Legenda theme, but the process is identical.

  Also you can download the latest plugins versions at this link http://www.8theme.com/download-plugins/ ,
  enter your purchase code of the theme to get the plugins.

  Regards,
  Robert Hall.

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