New account registration activate problem

This topic has 4 replies, 3 voices, and was last updated 8 years, 7 months ago ago by Rose Tyler

  • Avatar: equality
    equality
    Participant
    April 24, 2017 at 13:11

    Hello,
    when is created a new user account,the email that has been send from wordpress it does not recognizes the static block that i use for the custom header and appears like this.
    The link for activation key is https://antallaktikaautokiniton.gr/wp-activate.php?key=ed124e51f753ec9b.

    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 27, 2017 at 09:09

    Hello,

    Please don’t use Visual Composer shortcodes in registration email template as they won’t work there.

    Regards,
    Jack Richardson.

    Avatar: equality
    equality
    Participant
    April 27, 2017 at 10:52

    Hello,
    this is a page that is created automatically by my registration form.
    So,how can deactivate the Visual Composer there?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2017 at 12:40

    Hello,

    What registration are you using on site, woocommerce or our theme registration?
    The page that you provided is a site page, isn’t letter.
    Please provide us with wp-admin and FTP credentials in private content area.

    Regards,
    Rose Tyler.

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