Need license reactivation due to site database reset

This topic has 4 replies, 3 voices, and was last updated 3 years, 6 months ago ago by Rose Tyler

  • Avatar: SteveYim
    November 11, 2020 at 16:18

    Hello, i would like to reactivate my license since i messed up the database i had to reset it. But now i can’t activate XStore theme due to the ThemeForest 1 license per 1 project policy. Thanks.

    3 Answers
    Avatar: Alexander_Scheubly
    Alexander Scheubly
    November 11, 2020 at 20:18

    Hello, i´ve the same problem. I installed theme and the site is completly broken. used backup and now my question how to reset the licence

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2020 at 08:36

    Hello SteveYim,

    Thanks for using our theme.
    You can activate it now.


    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2020 at 08:38

    Hello Alexander Scheubly,

    We can see that you activated the theme on 2 different sites.
    According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) –
    These sites are the same project?


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