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  Freddy Lopez

  Participant

  November 1, 2020 at 06:17

  I activated the license with a subdomain by mistake and I require support to deactivate my license for this site and to be able to activate the theme for my main domain as to proceed there is no direct chat to request help also create a post requesting help and I have not received a response from any of the support staff. I want to know what I should do how to proceed to request support for what I comment.

  https://www.8theme.com/topic/change-license-to-main-domain/#post-257228

  #257236 Copied Theme version: 7.0.2

  2 Answers

  

  Rose Tyler

  Support staff

  November 1, 2020 at 08:08

  Hello,

  Please try to activate the theme now.

  Regards

  #257241 Copied
  

  Freddy Lopez

  Participant

  November 1, 2020 at 12:02

  Thank you for responding and attending to my request. I was confused and did not know what to do since I followed the steps to be able to perform the activation again, and I managed to reactivate my license in my main domain, thank you very much.

  #257283 Copied