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NEED HELP NOW! - by Mods - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Robert Hall

Mods

Participant

March 3, 2015 at 11:56

Hi all
at now my site still doesn’t work because the same problem with new version of woocommerce and theme compatibility.
I have a serious problem with my client and I need to solve it, NOW!

Please provide as soon as possible.
Thank you!

#46884 Copied

5 Answers

Eva Kemp

Support staff

March 3, 2015 at 12:12

Hello,

Please describe with more details what problems you’re experiencing and provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#46894 Copied

Mods

Participant

March 5, 2015 at 17:57

Hi Eva
in mobile version the wishlist button and the add to cart button doesn’t work.
In the desktop version the wishlist doesn’t work.

I need to solve this problem.

In private the ftp

Please, contact administrator
for this information.

#47664 Copied

Eva Kemp

Support staff

March 5, 2015 at 18:49

Hello,

Have you made any changes in original theme files? What theme version are you using?
Please provide us with wp-admin panel credentials as well.

Thank you.
Regards,
Eva Kemp.

#47671 Copied

Mods

Participant

March 10, 2015 at 15:32

Hi Eva,
no, i didn’t made any changes. I use the latest version of theme.
In private the credentials

Please, contact administrator
for this information.

#48576 Copied

Robert Hall

Support staff

March 18, 2015 at 16:12

Hello,

Is your issue solved?
If still not then please update theme to the 1.7.1 version and WooCommerce to the latest version.

Regards,
Robert Hall.

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