• 

  proadax

  Participant

  February 7, 2015 at 09:28

  hello,
  Unfortunately, I have to renew the subject 🙂
  I do not know what happened, I can not find the cause, disappeared navigation arrows between products http://prntscr.com/622sjm
  Despite restore the original files are still missing.
  Yesterday everything was ok.
  Any suggestions?
  http://vinci.proadax.kylos.pl/product/minisweet/minisweet-0103/
  greet

  #40283 Copied
  7 Answers
  

  Eva Kemp

  Participant

  February 7, 2015 at 11:03

  Hello,

  Please provide us with wp-admin panel and FTP credentials in Private Content.

  Thank you.
  Regards,
  Eva Kemp.

  #40288 Copied
  

  proadax

  Participant

  February 10, 2015 at 16:09

  hello,
  please help 🙂

  Please, contact administrator
  for this information.

  #40932 Copied
  

  Eva Kemp

  Participant

  February 10, 2015 at 16:48

  Hello,

  Sorry, but the credentials as incorrect.
  We can’t log in to wp-admin panel.
  Please check them.

  Thank you.
  Regards,
  Eva Kemp.

  #40941 Copied
  

  proadax

  Participant

  February 10, 2015 at 16:53

  hello,
  Please check now.
  greet

  #40942 Copied
  

  Eva Kemp

  Participant

  February 10, 2015 at 17:54

  Hello,

  Please update the theme to the latest version as well as the required plugins https://www.8theme.com/download-plugins/
  https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (1.5 Theme Upgrade).
  Don’t forget to create a back up before update.

  Thank you.
  Regards,
  Eva Kemp.

  #40955 Copied
  

  proadax

  Participant

  February 11, 2015 at 13:09

  hello,
  despite the update issue persists.
  The conflict did plugin Post Types Order, now is ok 🙂
  greet

  #41120 Copied
  

  Eva Kemp

  Participant

  February 11, 2015 at 14:33

  Hello,

  That’s great you found the reason of the problem.

  Have a nice day.
  Regards,
  Eva Kemp.

  #41133 Copied
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