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Navbar erased from the site post I install and uninstall some plugin

This topic has 7 replies, 3 voices, and was last updated 2 days, 9 hours ago ago by Tony Rodriguez

Prema

Participant

May 9, 2026 at 20:28

Hello,

I had some error when I installed one plugin and it felt waste so I had removed that plugin. Post that i faced “There was a critical error on your site” error, so when I let hostinger auto heal feature to fix the site -> It has erased the navbar from the site.

And I really dont know how to bring it back. Help me.

#470051 Copied

6 Answers

Prema

Participant

May 9, 2026 at 20:30

Have provided the creds

Content is visible for topic creator and
support staff only.

#470052 Copied

Ayan Rahman

Support staff

May 10, 2026 at 12:31

Hi,

Thank you for reaching out to us.

Please ensure that you have installed the latest version of the PRO Elements plugin (v4.0.4.1) available at https://proelements.org/, as earlier versions may contain bugs or issues that could cause fatal errors.

If you require our assistance, kindly provide us with valid temporary FTP access details in the private content area.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

#470064 Copied

Prema

Participant

May 10, 2026 at 12:34

Hey

And where do I get those details? FTP related.

Thanks

#470067 Copied

Ayan Rahman

Support staff

May 10, 2026 at 12:37

Hello,

You can obtain the FTP details from your hosting provider. They will be able to provide you with the server address, username, and password required to access your website files via FTP.

Best Regards,
8Theme’s Team

#470071 Copied

Prema

Participant

May 10, 2026 at 13:00

Thanks for the support! My topic “Navbar erased from the site post I install and uninstall some plugin” has been successfully resolved.

#470074 Copied

Tony Rodriguez

Support staff

May 10, 2026 at 13:00

Dear Prema,

It’s great having you in our WordPress & WooCommerce community!

Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

Leave Feedback →
(takes less than a minute)

Together, we grow stronger with every release.

Topic closed.
The 8Theme Team

#470075 Copied
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The issue related to '‘Navbar erased from the site post I install and uninstall some plugin’' has been successfully resolved, and the topic is now closed for further responses

Navbar erased from the site post I install and uninstall some plugin

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