• 

  Tgykaya

  Participant

  October 7, 2020 at 03:21

  Hi

  I did a test order with my website & noticed if I go to the checkoutpage, the name of the products are ‘mydesiredproductname’.
  This is also on the invoices & woocommerce app.
  I’ve multiple swatches, variations. So it’s important to see what product is ordered by me clients.

  Can someone pleaaase help me. I’m looking after it almost for 3 days.
  My website is luxrussian.be

  Also another thing,
  Is it possible to put the swatch name in the title if its chosen ? On mobile it’s so unnoticible, they can not see the swatch product name

  Kind regards

  #254182 Copied Theme version: 1 WooCommerce version: Last one
  5 Answers
  

  Olga Barlow

  Participant

  October 7, 2020 at 11:43

  Hello,

  1) Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.
  2) There is no such option by default. But I’ll ask developers to take a look, maybe they will be able to improve it.

  Regards

  #254264 Copied
  

  Tgykaya

  Participant

  October 8, 2020 at 23:10

  Hi Olga,

  I put the login details here after.
  I hope somebody can help me with the checkout/card page product names
  And on the single product page, if the product has variations. & there is a variation chosen.
  The chosen text variation is not good visible & on mobile is it less.

  Please contact administrator
  for this information.

  #254526 Copied
  

  Olga Barlow

  Participant

  October 8, 2020 at 23:36

  Hello,

  I see the custom code in the child theme functions.php http://prntscr.com/uvs1if
  That’s why you get that “mydesiredproductname”, so everything according to your code. XStore theme support is not responsible for your custom code.

  Regards

  #254536 Copied
  

  Tgykaya

  Participant

  October 11, 2020 at 02:21

  Hi Olga,

  That helped me a lot !
  Thank you !!

  I had put that code there, I’ve tried to do this
  https://prnt.sc/uwxwji

  Beceause if I chose a variation of my product, it was not so good visible for some customers.
  But that code didn’t helped ( I found it on the internet)

  Do you maby know how I can get the variation name in the title ? 🙂

  Kind regards

  #254686 Copied
  

  Olga Barlow

  Participant

  October 12, 2020 at 11:36

  Hello,

  Basic theme support does not include the customization service, unfortunately. You can submit customization request here to get help with this.

  Regards

  #254788 Copied
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