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My XStore site loads twice in Safari on Mac.

This topic has 3 replies, 2 voices, and was last updated 1 years, 10 months ago ago by William Friend

William Friend

Participant

June 22, 2022 at 20:17

Can I please get some clarification why my site loads twice when first navigating to it in Safari on Mac.

Please, contact administrator
for this information.

#326636 Copied Theme version: 8.2.1 WooCommerce version: 6.0

2 Answers

Rose Tyler

Support staff

June 23, 2022 at 06:47

Hello,

Thanks for using our theme.
We do not have this issue on our test sites and do not get reports from other customers.
1/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem.
2/ Contact your hosting provider and ask to check it from their side.
Let us know the results

Regards

#326656 Copied

William Friend

Participant

June 23, 2022 at 16:26

Hello,

Thanks for the quick response. The issue was related to the following plug-in. The plug-in has been removed and the screen no longer reloads.

Cookie Notice & Compliance for GDPR / CCPA

please close the ticket.

#326775 Copied
Tagged: loads twice, safari, themes, woocommerce, wordpress, xstore
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The issue related to '‘My XStore site loads twice in Safari on Mac.’' has been successfully resolved, and the topic is now closed for further responses

My XStore site loads twice in Safari on Mac.

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