• 

  Ahmad Zaidi

  Participant

  December 17, 2020 at 16:51

  It seem the above plugin can’t work with XStore. All my setting gone & not able to add new data. Now I’ve to suspend my website. The plugin works fine with StoreFront Theme by Woocommerce also some other free theme.
  Please help.

  By theway, I start falling in love with XStore Theme. Most of the features I need are available.

  Also attached the pluin snapshot in Private Content Area for your reference.

  Please, contact administrator
  for this information.

  #264601 Copied Theme version: 7.2.2 WooCommerce version: 4.8.0
  4 Answers
  

  Olga Barlow

  Participant

  December 17, 2020 at 19:23

  Hello,

  Provide us with WP Dashboard and FTP access to your site and we’ll check the issue in more detail.

  Regards

  #264655 Copied
  

  Ahmad Zaidi

  Participant

  December 18, 2020 at 13:08

  Requested info shared.

  Please contact administrator
  for this information.

  #264783 Copied
  

  Olga Barlow

  Participant

  December 18, 2020 at 16:32

  Hello,

  I enabled the default WooCommerce theme Storefront, disabled all the third-party plugins and faced the same issue because of js error https://gyazo.com/5553d53936fe7c70e71aec8bc50533f5
  So, we are sorry but the mentioned issue is not related to our theme. Contact plugin author about this.

  Regards

  #264853 Copied
  

  Ahmad Zaidi

  Participant

  December 18, 2020 at 17:57

  Hi Olga.

  Thanks for your support. I’ve another website using the same plugin & also not usable now. So it’s confirm this is the plugin issue.

  Thank you very much.

  #264868 Copied
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